Beyond TQM
Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy.
Format:Hardcover
Language:English
ISBN:0471939676
ISBN13:9780471939672
Release Date:July 1993
Publisher:Wiley
Length:328 Pages
Weight:0.65 lbs.
Dimensions:1.0" x 6.2" x 9.3"
Customer Reviews
1 rating
An Out Of This World Book!
Published by Thriftbooks.com User , 24 years ago
I thought i understood all the basic fundamentals of tqm. But after reading this book, i have, for the irst time, really come to know of tqm, its basics and its workings. A must for every manager in any organisation... two thumbs up!
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