Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients (Collins Best Practices Series)
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Book Overview
Every office has someone who's no fun to be around. But getting along with that person, and managing them effectively can make both your jobs easier. Difficult People, a comprehensive and essential... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0061145599
Release Date:April 2007
Publisher:Harper Business
Length:160 Pages
Weight:0.40 lbs.
Dimensions:8.0" x 0.3" x 4.0"
Customer Reviews
1 rating
Affirmation Displaces Anger
Published by Thriftbooks.com User , 16 years ago
You can't eliminate the difficult people from your life, especially at work. You can render them harmless. Engage your empathic gland. Nobody is difficult for no reason. Once you understand why people do what they do, your ability to neutralize what is bothering you increases exponentially.
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