Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies

by Patricia Keelhey, Patricia Keehley, Steven Medlin, et al.

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For leading companies in the private sector, benchmarking has become a major catalyst for change and a key tool for gathering information from competitors and process leaders, as well as from within. Benchmarking for Best Practices in the Public Sector is a unique practical guide that shows public officials and administrators at all levels of government how to identify the best practices and implement them in their organizations. Using real case examples...

Format:Hardcover

Language:English

ISBN:0787902993

ISBN13:9780787902995

Release Date:October 1996

Publisher:Jossey-Bass

Length:272 Pages

Weight:1.20 lbs.

Dimensions:0.9" x 6.5" x 9.4"

Related Subjects

Business Business & Finance Business & Investing Communication Policy Economics Industries & Professions Management Management & Leadership Nonprofit Organizations & Charities Political Science

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Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies

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