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Paperback B2B Customer Experience: A Practical Guide to Delivering Exceptional CX Book
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ISBN: 1398608513

ISBN13: 9781398608511

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX

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Format: Paperback

Condition: New

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Book Overview

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship management.

B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical in its approach,...

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Business Business & Investing Economics

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