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Paperback Assertively Managing Difficult People: Learn how to manage difficult people with confidence and assertiveness Book

ISBN: 1521494584

ISBN13: 9781521494585

Assertively Managing Difficult People: Learn how to manage difficult people with confidence and assertiveness

Do you want to learn to manage "difficult" people more assertively at work? This book can show you how.We encounter difficult people every day and they can create a lot of stress. They can ruin our day in a heartbeat. These difficult people are the ones who exhibit behaviours, communication styles and influencing styles which can wreak havoc with your life, the lives of your staff and which can even affect the success of whole organisations depending...

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Format: Paperback

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