Application Management
Part of a series that guides business users through the planning, delivery and management of quality IT services, this publication covers the software development life cycle and provides details on... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0113308663
ISBN13:9780113308668
Release Date:January 2002
Publisher:Stationery Office Books (TSO)
Length:158 Pages
Weight:1.45 lbs.
Dimensions:0.4" x 8.2" x 11.5"
Customer Reviews
1 rating
Good start, but...
Published by Thriftbooks.com User , 16 years ago
I'm from the ITIL v1 generation - in the late eighties I got my ITIL Managers certification, based on the original set of endless white books. Then along came service support and service delivery in ITIL v2 which brought it all together and changed the face of IT Service Management forever. After that a few other volumes were released of which this was one - and it never has been really clear where it fitted in. Ah well, on to ITIL v3 I say.
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