An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage
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Book Overview
The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering . This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare's most acclaimed...
Format:Hardcover
Language:English
ISBN:1259583015
ISBN13:9781259583018
Release Date:October 2015
Publisher:McGraw-Hill Companies
Length:224 Pages
Weight:1.70 lbs.
Dimensions:1.0" x 5.9" x 9.1"
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