James sells toys. He's a workaholic and he's made a very good living, even if his wife and four children don't appreciate it. Truth is, his marriage is falling apart and he barely recognizes his kids. So when James's youngest daughter, seven-year-old Reba, asks God for a Christmas miracle to "fix" her family, something most unexpected happens--unexpected and horrible. The Christmas tree catches fire and the house burns down, taking with it...