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Paperback Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility Book
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ISBN: 195760025X

ISBN13: 9781957600253

Agility Matters: A Novel about Adapting an Organisation to Respond to Customer Needs Flexibility

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Drawing upon a wealth of real-life case studies, this is the captivating story of Julie, a new General Manager at New Zealand Financial Services (NZFS), a company plagued by the all-too-familiar issues that afflict large organisations.

As she measures the company's current state, identifies pain points, and enhances customer value, this compelling tale offers a gripping narrative and the academic foundation that explains why these pain points...

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Format: Paperback

Condition: New

$19.99
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Business Business & Investing Economics

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