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Hardcover A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement Book

ISBN: 0131986007

ISBN13: 9780131986008

A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement

Learn to adapt, use, and succeed with the business scorecard in your service organization. Rajesh K. Tyagi and Praveen Gupta systematically update outdated business scorecards originally created for... This description may be from another edition of this product.

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Format: Hardcover

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