7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience
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Book Overview
Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain...
Format:Hardcover
Language:English
ISBN:0071822151
ISBN13:9780071822152
Release Date:July 2014
Publisher:McGraw-Hill Companies
Length:208 Pages
Weight:1.05 lbs.
Dimensions:1.0" x 6.0" x 9.1"
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