Open your next training session with a BANG! One of the hardest tasks you'll face as a trainer is pullingparticipants' thoughts away their daily duties long enough toengage them in your training. According to training master BobPike, two of the most important learning concepts are "primacy" and"recency." People don't remember middles; they remember beginnings("primacy") and ends ("recency"). That's why, if you want yourtraining to be a success,...