101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Dia Manager's Guide to Addressing Performanc

This is the perfect tool for any first time manager. It lays out the new set of rules that you will be using on a daily basis.

101 Tough Conversations to Have with Employees is an exceptionally intuitive book - It's as if the author were in the room at the time of the meeting! Falcone has an uncanny sense of knowing just how people will respond, and although he states in the introduction that "It's not just what you say but how you say it," the truth is that the "what" of his message is extremely important. He shows how to maintain an employee's dignity and respect while protecting your company legally, so you really can't ask for more. An exceptionally impressive work.

This is a must have book for any beginner or seasoned manager, director, executive. Sometimes you do not always know how to put the right words together that are legally sound and that deliver the appropriate message without making your employee feel uncomfortable. This book has TONS of examples to get you through even the most awkward of situations. GREAT RESOURCE!!!

Excellent reference tool!!! Loved it! As an HR professional I use this to help counsel managers with situations they ae facing. Its really easy to read and the scenarios are typical situations that managers face every day. It provides step by step instruction on what to say to achieve the desired outcome. I have many reference books but this one is one of my top 3! Must have.

This book is spot on! It covers everything you need to know as a manager and incorporates scenarios for each topic providing excellent suggestions for handling difficult situations with employees. What i like most about this book is the way it is written. The scenarios are very well scripted and are typical of how an office of any size operates. You will find yourself enveloped and observing like a "fly on a wall" awaiting each outcome. This book is a keeper and should be read by anyone who manages people in any industry. A great reference tool and I'm keeping this one close to me. Well done!!