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Wendy Leebov

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Books by Wendy Leebov

Wendy Leebov's Essentials for Great Patient Experiences: No-Nonsense Solutions with Gratifying Results 155648352X Book Cover

Wendy Leebov's Essentials for Great Patient Experiences: No-Nonsense Solutions with Gratifying Results

Wendy Leebov

$8.29

The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition 0988258714 Book Cover

The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care, 2nd Edition

Wendy Leebov

$70.29

Effective Complaint Handling in Health Care/Prepack of 25 1556480571 Book Cover

Effective Complaint Handling in Health Care/Prepack of 25

Wendy Leebov

Out of Stock

Physician Entrepreneurs: The Quality Patient Experience: Improve Outcomes, Boost Quality Scores, and Increase Revenue 1601462786 Book Cover

Physician Entrepreneurs: The Quality Patient Experience: Improve Outcomes, Boost Quality Scores, and Increase Revenue

Wendy Leebov

$26.49

Positive Co-Worker Relationships in Health Care/Pre-Pack of 25 1556480563 Book Cover

Positive Co-Worker Relationships in Health Care/Pre-Pack of 25

Wendy Leebov

Out of Stock

Assertiveness Skills for Professionals in Health Care 0595282776 Book Cover

Assertiveness Skills for Professionals in Health Care

Wendy Leebov

Out of Stock

Practical Assertiveness for Health Care Professionals/Prepack of 25 1556480644 Book Cover

Practical Assertiveness for Health Care Professionals/Prepack of 25

Wendy Leebov

Out of Stock

Stress 0815153147 Book Cover

Stress

Wendy Leebov

Out of Stock

Customer Service in Health Care 1556480504 Book Cover

Customer Service in Health Care

Wendy Leebov

Out of Stock

Patient Satisfaction: A Guide to Practice Enhancement 0874895464 Book Cover

Patient Satisfaction: A Guide to Practice Enhancement

Wendy Leebov

$14.69

The Indispensable Health Care Manager: Success Strategies for a Changing Environment (The Jossey-Bass Health Series) 0787961019 Book Cover

The Indispensable Health Care Manager: Success Strategies for a Changing Environment (The Jossey-Bass Health Series)

Wendy Leebov

$8.69

Service Savvy Health Care: One Goal at a Time 1556482256 Book Cover

Service Savvy Health Care: One Goal at a Time

Wendy Leebov

$18.19

Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press) 1556481101 Book Cover

Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)

Wendy Leebov

Out of Stock

Wendy Leebov's Essentials for Great Personal Leadership Wendy Leebov's Essentials for Great Personal Leadership: No-Nonsense Solutions with Gratifying 1556483511 Book Cover

Wendy Leebov's Essentials for Great Personal Leadership Wendy Leebov's Essentials for Great Personal Leadership: No-Nonsense Solutions with Gratifying

Wendy Leebov

Out of Stock

Health Care Managers in Transition: Shifting Roles and Changing Organizations (Jossey Bass/Aha Press Series) 1555422489 Book Cover

Health Care Managers in Transition: Shifting Roles and Changing Organizations (Jossey Bass/Aha Press Series)

Wendy Leebov

$7.89 - $104.94

Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager 0787955779 Book Cover

Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager

Wendy Leebov

$5.79 - $18.99

The Health Care Manager's Guide to Continuous Quality Improvement 0595283667 Book Cover

The Health Care Manager's Guide to Continuous Quality Improvement

Wendy Leebov

$19.77

Service Excellence: The Customer Relations Strategy for Health Care 0595283675 Book Cover

Service Excellence: The Customer Relations Strategy for Health Care

Wendy Leebov

Out of Stock

Customer Service for Professionals in Health Care 1479364053 Book Cover

Customer Service for Professionals in Health Care

Wendy Leebov

$5.09 - $13.03

Working Together for Professionals in Health Care 1479350524 Book Cover

Working Together for Professionals in Health Care

Wendy Leebov

$13.03

Telephone Skills for Professionals in Health Care 1480086894 Book Cover

Telephone Skills for Professionals in Health Care

Wendy Leebov

$11.69 - $13.03

Resolving Complaints for Professionals in Health Care 1480072532 Book Cover

Resolving Complaints for Professionals in Health Care

Wendy Leebov

$7.69 - $13.09

Stress: Controlling It Before It Controls You 1556480466 Book Cover

Stress: Controlling It Before It Controls You

Wendy Leebov

Out of Stock

Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers 1479336068 Book Cover

Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers

Wendy Leebov

$13.03

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