Randy A. Steinberg

ITIL Service Operation

Randy A. Steinberg

$4.42 - $4.89

Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives

Randy A. Steinberg

$4.69

Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

Randy A. Steinberg

$24.95 - $33.49

Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives

Randy A. Steinberg

$19.29 - $24.95

Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them

Randy A. Steinberg

$9.49 - $24.95

Key Element Guide Itil Service Operation

Randy A. Steinberg

$6.69

Organizing ITSM: Transitioning the It Organization from Silos to Services with Practical Organizational Change

Randy A. Steinberg

$24.95

Itil Lifecycle Publication Suite: 2011

Randy A. Steinberg

Out of Stock

Implementing ITSM: From Silos to Services: Transforming the IT Organization to an IT Service Management Valued Partner

Randy A. Steinberg

$40.00

Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

Randy A. Steinberg

$6.19

Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners

Randy A. Steinberg

$6.69