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- The Customer Revolution
- George Adams
- Ronni T. Marshak
- Rick Maurer
- Annabel Cohen
- William Bridges
- Kees van der Heijden
- Barbara Geraghty
- Patricia Heim
- Bob Harrison
- John R. Riesenberger
- Laurence C. Smith
- Juanita Ellis
- Nancy F. Koehn
- Kurt Koenig
- Lynda Gratton
- Linda Kemshall
- Jeffrey Bilhuber
- Michael Nick
- Jack T. Marchewka
- Bill Stinnett