Jeff Toister

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Jeff Toister

$7.69 - $14.74

Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

Jeff Toister

$5.29 - $12.03

Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

Jeff Toister

$5.49 - $6.39

Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service

Jeff Toister

$7.09 - $14.95

The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

Jeff Toister

$5.59 - $14.95